3rd Floor High Street Senapati Bapat Marg Lower Parel
Smoke House Deli
600 ft
High Street Phoenix Mall
Palladium Social
600 ft
462
Asilo
300 ft
462 Senapati Bapat Marg The St. Regis Rooftop
Gelato Italiano
900 ft
462 Senapati Bapat Marg Senapti Bapat Marg
Reviews and Ratings
Reviews from guests about their experience.
56%
loved their spa retreat and can’t wait to return.
5.6/10
Guest rating
Rooms
9.2
Location
9.0
Service
8.6
Dining
9.6
Guest reviews
5.6/10
based on 5 reviews
9.1
9.1/10 based on 1477 reviews
Rob
United States of America,
March
2025
5.4/10
My experience at The St. Regis Mumbai was simply lovely. The luxury of the hotel and the warmth of the staff made my stay truly nice. While the dining options were mostly stellar, I did find the food at one restaurant could use some improvements. Overall, it was a fantastic stay that I highly recommend.
Rooms
10.0
The room was spacious and beautifully appointed, complete with a amazing view of the Race Course. The bed was incredibly comfortable, ensuring I had a great night's sleep. I appreciated the daily fruit bowl and other thoughtful amenities.
Service
9.0
The service was excellent, with a special mention for the personalized attention I received from staff like Freya, our check-in agent, and my butler. Their dedication made me feel incredibly valued. However, there was a slight hiccup with room service that needed addressing.
Location
8.0
The hotel's location connected directly to Palladium Mall, offering ample shopping and dining options. Though it's a bit out of the main areas, it worked well for me, especially with easy access to luxury brands nearby.
Dining
9.0
Dining was largely excellent, especially at By the Mekong which stood out for its ambiance and service. The breakfast spread was vast and impressive. I do wish there were more variety in the menu for multiple days to explore different flavors.
Facilities
10.0
The hotel offered a fantastic range of facilities, from the infinity pool to the spa. I enjoyed every moment spent relaxing here, as the staff was consistently helpful and attentive in every area of the hotel.
Arthur
United States of America,
February
2025
5.0/10
My stay at The St. Regis Mumbai was largely enjoyable, with the breakfast buffet being a standout feature. The room was spacious and well-appointed, providing a comfortable haven during my visit. However, my experience with the hotel driver was quite disappointing, which dampened an otherwise really good stay.
Rooms
10.0
The Grand Deluxe room offered a stunning race course view and was perfectly sized for two. The cleanliness and the quality of amenities, including ample bottled water, made the stay very comfortable.
Service
9.0
The service throughout my stay was incredibly attentive, from the front desk to the dining staff. The room cleaning and butler service were efficient and well-timed, enhancing the overall experience.
Location
8.0
The hotel's location next to the Palladium Mall is convenient for shopping and dining. However, it felt a bit removed from the main tourist attractions in South Mumbai.
Dining
10.0
The extensive breakfast spread at Seven Kitchens was impressive, featuring a variety of cuisines that catered to all tastes. Dining at the hotel was a highlight, with excellent service throughout.
Facilities
9.0
Facilities like room service and the gym were great. I especially appreciated the quick response from housekeeping and the concierge for any needs.
Edward
United States of America,
December
2024
7.2/10
My stay at The St. Regis Mumbai was nothing short of really good. From the moment I arrived, the staff made me feel like royalty. While I did notice some noise issues related to a water pipeline, it didn't dampen the overall experience, which was enhanced by great service and luxurious amenities.
Rooms
9.0
The room was modern and spacious with a nice view, though I found the bed a bit soft for my tastes. The butler service added a unique touch to my stay.
Service
10.0
The staff truly stood out during my stay, especially Heena, the Guest Relations Manager, and the butler, Rahul. They went above and beyond to ensure everything was taken care of with a smile.
Location
10.0
The hotel is perfectly located next to the Palladium Mall, making shopping and dining incredibly convenient. The lush surroundings also contribute to a relaxing atmosphere.
Dining
9.0
I enjoyed a grand breakfast buffet filled with a wide variety of options. The dining experience was impressive but some dishes were a bit too spicy for my palate.
Facilities
9.0
The amenities were great with a well-equipped fitness center and a lovely pool area that looked inviting, even though I didn't use them during my stay.
Tim
United States of America,
October
2024
5.4/10
My stay at The St. Regis Mumbai was sheer indulgence. From the stunning views of the city to the really good service provided by the staff, everything was just perfect. However, I did face slight issues with room cleanliness and service responsiveness that could have been better. Overall, it’s a luxurious experience worth repeating.
Rooms
9.0
My room was spacious with a fantastic shower and an impressive view of the city. However, I missed having a mirror near an electrical outlet for convenience.
Service
8.0
The staff were incredibly warm and professional, always willing to help. However, I did experience a lack of responsiveness when I raised issues with my room's odor.
Location
10.0
The hotel’s central location is ideal, making it easy to explore nearby attractions and restaurants. It’s right next to the Phoenix Mills mall too!
Dining
10.0
I enjoyed an amazing breakfast buffet, with an array of options that included Asian, Indian, and American cuisines. Dining at The Sahib Room and By the Mekong was also fantastic.
Facilities
8.0
The gym is great, one of the best I’ve seen globally. The pool area was nice, but it lacks sunlight most of the day, which is a downside.
Samuel
United States of America,
October
2024
5.0/10
My stay at The St. Regis Mumbai was filled with luxury and excellent service, but there were a few hiccups along the way. From the arrival greeting to the exquisite dining options, I felt pampered, though some service challenges, especially during cocktail hours, slightly detracted from my overall experience. Nonetheless, the team was attentive and made efforts to ensure my comfort throughout my stay. 🌟🍽️
Rooms
8.0
The room was incredibly spacious and well-lit, equipped with modern amenities. However, the lighting buttons were a bit complicated to use.
Service
7.0
While most staff were really good and attentive, I encountered some delays in service during cocktail hours that could be improved.
Location
9.0
The hotel's location is superb, right next to the upscale Palladium Mall, making shopping and dining very convenient.
Dining
10.0
Dining experiences at Seven Kitchens were standout moments, with a fantastic spread of delicious food. The breakfast selection was amazing!
Facilities
9.0
The facilities were great, including room service, valet parking, and the impressive in-house dining options.